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Features4 min read

AI Supplier Chatbot: Ask Anything


What You Can Ask


Stokkfy's AI chatbot knows everything about your suppliers:

  • Order history
  • Pricing trends
  • Delivery times
  • Product alternatives
  • Supplier performance

    • Instead of digging through emails or spreadsheets, just ask.


    Example Questions


    "Who supplies my tomatoes?"


    AI Response:

    "You have 2 suppliers for tomatoes:

  • Supplier A (Primary): Orders 60 kg/month on average, $2.50/kg, 2-day delivery
  • Supplier B (Backup): Orders 20 kg/month, $2.80/kg, next-day delivery

    • Your primary supplier is Supplier A."


    "Show me last month's orders from Supplier X"


    AI Response:

    "Here's what you ordered from Supplier X in February 2026:

  • Feb 3: 50 kg Tomatoes, 30 kg Onions — $180 total
  • Feb 10: 60 kg Tomatoes, 25 kg Peppers — $210 total
  • Feb 17: 55 kg Tomatoes, 40 kg Onions — $215 total
  • Feb 24: 50 kg Tomatoes, 20 kg Garlic — $185 total

    • Total spent: $790 across 4 orders"


    "Why is Supplier A cheaper than Supplier B?"


    AI Response:

    "Supplier A is 12% cheaper on average because:

  • Larger volume discount (you order more from them)
  • Direct relationship (no middleman)
  • Local supplier (lower shipping costs)

    • Supplier B is faster (next-day vs 2-day) but charges a premium for speed."


    "Find me an alternative to Product X"


    AI Response:

    "Product X (Olive Oil, 1L bottle) is currently supplied by Supplier A at $8/bottle.


    Alternatives:

  • Supplier C: Olive Oil 1L at $7.50/bottle (6% cheaper, 3-day delivery)
  • Supplier A: Olive Oil 500ml at $4.50/bottle (bulk discount if you order 10+)

    • Would you like me to add Supplier C so you can compare?"


    "What's the average delivery time for Supplier Y?"


    AI Response:

    "Supplier Y averages 3.2 days from order to delivery.


    Breakdown:

  • Fastest: 2 days (30% of orders)
  • Typical: 3 days (50% of orders)
  • Slowest: 5 days (20% of orders)

    • They're most reliable Tuesday-Thursday. Orders placed Friday tend to take longer."


    "Which supplier has the best price on chicken?"


    AI Response:

    "Comparing chicken suppliers:


    1. Supplier D: $4.20/kg (best price, 4-day delivery)

    2. Supplier E: $4.50/kg (next-day delivery)

    3. Supplier A: $4.80/kg (same-day if ordered before noon)


    Recommendation: Use Supplier D for planned orders, Supplier A for emergencies."


    "Show me suppliers I haven't ordered from in 3 months"


    AI Response:

    "You haven't ordered from these suppliers in 90+ days:


  • Supplier F (last order: Nov 15, 2025)
  • Supplier G (last order: Oct 3, 2025)

    • Would you like to remove them or keep them as backups?"


    How the Chatbot Works


    1. Knowledge Base


    AI has access to:

  • Your order history (all orders ever placed)
  • Supplier details (contact, lead times, performance)
  • Product catalog (prices, SKUs, categories)
  • Inventory levels (current stock, reorder points)

    • 2. Natural Language Processing


    You don't need to use specific commands. Ask in plain English:

  • "Who's my cheapest tomato supplier?"
  • "When did I last order from Supplier X?"
  • "Compare prices for olive oil"

    • AI understands intent and pulls the right data.


    3. Contextual Conversations


    AI remembers the conversation:


    You: "Who supplies tomatoes?"

    AI: "Supplier A and Supplier B."

    You: "Which one is cheaper?"

    AI: "Supplier A is 12% cheaper at $2.50/kg vs $2.80/kg."


    Advanced Use Cases


    Supplier Performance Reports


    You: "How reliable is Supplier X?"


    AI Response:

    "Supplier X performance over the past 3 months:

  • On-time delivery: 92% (11/12 orders on time)
  • Order accuracy: 98% (1 wrong item out of 50)
  • Pricing: Stable (no unexpected price changes)
  • Responsiveness: Average 4-hour reply time

    • Grade: A-


    They're one of your most reliable suppliers."


    Budget Forecasting


    You: "How much will I spend on produce next month?"


    AI Response:

    "Based on your average monthly orders for the past 6 months:

  • Tomatoes: ~60 kg/month → $150
  • Onions: ~40 kg/month → $60
  • Peppers: ~25 kg/month → $75
  • Lettuce: ~30 heads/month → $45

    • Estimated total: $330/month on produce


    This assumes no major price changes or sales spikes."


    Find Savings Opportunities


    You: "Where can I save money on supplier costs?"


    AI Response:

    "Potential savings:


    1. Switch olive oil to Supplier C — Save $50/month (6% cheaper)

    2. Consolidate dry goods orders — Combine Supplier E + Supplier F into Supplier E for volume discount → Save $80/month

    3. Order cheese in bulk — Current: 10 kg/week. Bulk option: 40 kg/month at 15% discount → Save $45/month


    Total potential savings: $175/month ($2,100/year)"


    Chat History


    All conversations are saved in Chat tab:

  • Searchable by date or keyword
  • Exportable to PDF
  • Shareable with team members

    • Mobile Access


    AI chatbot works on mobile (via Stokkfy app or web):

  • Ask questions while at the restaurant/store
  • Get instant answers without logging into desktop

    • Privacy


    What the chatbot can see:

  • Your orders, suppliers, products, pricing

    • What the chatbot CANNOT see:

  • Other customers' data
  • Competitor information
  • Personal financial details beyond supplier invoices

    • Data stays private. No sharing with third parties.


    Summary


    The AI chatbot answers questions like:

  • "Who supplies X?"
  • "Show me last month's orders"
  • "Find me a cheaper alternative"
  • "Which supplier is most reliable?"
  • "How much will I spend next month?"

    • Faster than searching emails. Smarter than spreadsheets. Available 24/7.


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